Question 1

What is the process for purchasing a vehicle through M.NIPPON?

Accepted Answer

Simply reach out via our contact form or WhatsApp with your desired vehicle, budget, and destination. We will source the best match from Japanese auctions or our existing inventory. Once confirmed, we handle inspection, documentation, domestic transport, and export — all under one roof.

Question 2

Do you export used cars from Japan?

Accepted Answer

Yes, we source high-quality used cars from all over Japan and export them to over 40 countries worldwide. We provide the best vehicles tailored to your needs.

Question 3

Do you handle premium vehicles?

Accepted Answer

Yes, we handle the export of premium vehicles, including European luxury cars and Japanese sports cars. We conduct strict quality inspections and ensure safe transport.

Question 4

Can you export auto parts from Japan?

Accepted Answer

Yes, we source and export everything from genuine parts to aftermarket auto parts. We can also ship parts together with vehicles in a container.

Question 5

Can you source a vehicle that is not currently in your stock?

Accepted Answer

Yes. If you cannot find your desired vehicle in our current inventory, we can source it directly from Japan's leading auction houses nationwide. Please share your specifications — make, model, grade, year, color — and we will handle the rest.

Question 6

Can I verify the condition of a vehicle before purchasing?

Accepted Answer

Yes. We prepare detailed inspection reports on vehicle condition prior to purchase. Additional photos or information may be available upon request. Please contact us for details.

Question 7

Which countries do you ship to?

Accepted Answer

We export to 40+ countries across Asia, the Middle East, Africa, and beyond. Key destinations include Bangladesh, Thailand, the Philippines, Vietnam, Mongolia, UAE, Kenya, the USA, Chile, the UK, Germany, and Australia. If you are unsure whether we ship to your country, please get in touch.

Question 8

What shipping methods do you offer?

Accepted Answer

We offer two primary shipping methods: RORO (Roll-on/Roll-off) and Container shipping. RORO: Vehicles are driven directly onto the vessel. Generally more cost-effective. Container: Vehicles are secured inside a container. Ideal for multiple units or high-value vehicles. The best option depends on your destination, quantity, and vehicle type.

Question 9

How much does shipping cost?

Accepted Answer

Freight costs vary depending on destination, shipping method, and vehicle size. For an accurate quote, please share your destination country, port, and vehicle details.

Question 10

How long does shipping take from Japan?

Accepted Answer

Transit times vary by destination, season, and vessel schedule. As a general guide: Asia 2–4 weeks, Middle East & Africa 4–6 weeks, Americas & Europe 6–8 weeks. Please contact us for a more accurate estimate.

Question 11

What payment methods are available?

Accepted Answer

For domestic transactions within Japan, we accept bank transfer. For international payments, we support telegraphic transfer (T/T wire transfer) as well as international transfer services such as Wise and Revolut. Detailed payment terms will be confirmed at the time of transaction.

Question 12

Are there any costs beyond the vehicle price?

Accepted Answer

In addition to the vehicle price, the following costs apply: [Domestic Transport] Transportation from the auction site or our yard to the port of export (e.g., Nagoya Port). [Ocean Freight] Shipping cost from Japan to your destination. Varies by destination, method, and vehicle size. [Other Costs (as applicable)] Export handling, inspection fees, marine insurance (optional), and import customs at destination. A full cost breakdown will be provided upon enquiry.

Question 13

Does M.NIPPON handle the export documentation?

Accepted Answer

Yes. We handle all export documentation on the Japanese side. This includes vehicle deregistration, Export Certificate, and customs documents (Bill of Lading, etc.).

Question 14

Do you assist with customs clearance at the destination?

Accepted Answer

We manage all export procedures on the Japanese side. For import customs at the destination, we may be able to assist in coordinating with local agents depending on the country. Please contact us for details.

Question 15

Can I purchase and export multiple vehicles at once?

Accepted Answer

Yes, we regularly handle bulk orders for dealers and businesses. Container shipping can be arranged for multiple units efficiently. Please share the quantity, vehicle types, and destination for a tailored proposal.

Question 16

Do you support ongoing or recurring purchasing arrangements?

Accepted Answer

Yes. We welcome ongoing business relationships with dealers and importers. If you are considering regular procurement, please reach out to discuss a partnership arrangement.

Question 17

I heard M.NIPPON also offers IT services. What does that include?

Accepted Answer

Yes, M.NIPPON also provides IT solutions related to automotive export operations. Please visit our IT Service page or contact us for details.

Question 18

Do you communicate in languages other than Japanese?

Accepted Answer

Yes, we communicate in both Japanese and English. Please feel free to reach out in English.

Question 19

My question wasn't answered here.

Accepted Answer

If your question is not covered above, please don't hesitate to contact us. We are available via contact form or WhatsApp. We typically respond within 24 hours.

Frequently Asked Questions

01Purchasing Process

02Shipping & Freight

03Payment

04Documentation & Customs

05For Dealers & Businesses

06IT Service

07General

If your question is not covered above, please don't hesitate to contact us.